Kristen O’Donnell was absolutely OUTSTANDING! She is an exceptional attorney—professional, knowledgeable, responsive, and truly dedicated to her clients. She went above and beyond every step of the way and made the entire process so much easier. KRISTEN IS THE TIGER ! SHE WILL FIGHT FOR YOU AS YOU WERE HER OWN BLOOD! I highly recommend Kristen O’Donnell to anyone looking for an outstanding attorney. Five stars all the way!
Pasco County / Florida
New Port Richey
property damage lawyers.
For New Port Richey owners, an insurance payment may leave important roof, water or storm repairs unresolved. Krapf Legal examines denied, delayed and underpaid property claims using the policy and the evidence at the damaged building. Serving New Port Richey from our Clearwater office.
Explore damage & claim guidanceA New Port Richey water claim needs a documented source
New Port Richey’s flood guidance describes the city’s location beside the Pithlachascotee, or Cotee, River and its exposure to Gulf storm surge, flash flooding and prolonged inundation. The city also identifies past impacts from Idalia, Irma and Hermine. That combination makes the source of water a practical starting point when an owner challenges an insurance decision: was it rising outside, entering through an opening, or coming from an indoor failure?
Write down what you observed without trying to assign every damaged surface to one cause. A wet lower wall, rain beneath a roof opening and a damaged cabinet may require different supporting findings. Preserve photographs from before removal or cleanup, identify where they were taken and retain the professional’s explanation of the damage pattern. Bring any separate flood policy along with the property policy. The city’s general flood information helps frame the investigation, but it does not determine coverage for your home.
Water damage insurance claims Hurricane claim representationLegal review of a denied or incomplete repair payment
A New Port Richey property damage lawyer can examine whether the disagreement concerns the event, the repair method, a policy exclusion or the amount allowed for work. Krapf Legal compares the insurer’s explanation with your contract and supporting documents. For a roof claim, useful records include the inspection photographs, the roof’s repair history and a proposal showing the specific damaged areas. A disagreement about replacement needs evidence explaining why the offered repair would leave a documented problem unresolved.
Interior costs need the same attention. Ask the contractor to distinguish temporary drying from removal, replacement and finish work, and identify what each task addresses. For fire, smoke, hail or mold disputes, retain the inspection or restoration records relevant to that cause rather than relying on a general storm narrative. We can discuss how to present missing information, address the denial and evaluate available legal procedures after understanding the policy and disputed items.
Roof damage claims Mold insurance claim reviewGather city flood and development records before comparing estimates
The New Port Richey Development Department can assist with flood-zone information, and the city publishes flood and city-limit maps through its GIS resources. Obtain the address-specific map information and any available elevation certificate before treating a neighborhood description as evidence about your parcel. Use the city-limit map to establish which local authority holds the relevant records. Your mailing address by itself is not a substitute for checking the property location.
The city directs permitting inquiries to Community Development. Ask for available permit, inspection and repair records concerning the component at issue, especially if the insurer refers to an earlier alteration. Retain any written floodplain or substantial-damage determination with its supporting estimate. These materials can help explain why the contractor’s proposed work differs from a basic cosmetic repair. Whether a particular compliance cost is insured remains a question for the policy and documented circumstances, rather than an automatic consequence of a city requirement.
Keep association damage and household expenses traceable
For a condominium or HOA insurance dispute in New Port Richey, describe the damaged property and the person or association seeking advice. Supply the governing documents, applicable policies, board communications and reports describing shared components. If there is a unit-owner claim as well as an association claim, identify the claim numbers separately. A board’s repair plan can provide useful context without resolving every question about an individual owner’s insured property.
Households should also retain a dated contents inventory and any receipts for claimed extra living expenses. Separate ordinary spending from costs tied to the damaged home, and explain which condition prevented normal use. Rental owners should identify the policyholder and the building expenses being claimed rather than combine them with a tenant’s belongings. Careful organization lets the legal review address the actual insured interest, the applicable limits and the remaining disagreement without assuming all costs have the same coverage.
Help with Florida association claims HOA legal servicesDeadlines for Pasco owners and steps before litigation
Under Florida Statutes section 627.70131, claim communications to a residential property insurer generally require acknowledgment within 7 calendar days. The statute generally requires payment or denial, including a decision on a portion of the claim, within 60 days of notice for claims covered by that provision. Exceptions, tolling and the acknowledgment rule’s restriction for represented claimants matter. Save dated notices and requests so a delay can be evaluated against the correct rule.
Section 627.70132 generally sets notice limits of 1 year from loss for an initial or reopened claim and 18 months for a supplemental claim. Different rules can apply to qualifying condominium loss assessments and other exceptions. For a property-policy breach lawsuit, section 95.11(2)(e) generally provides 5 years measured from the loss, not the denial. Policy dates and separate flood insurance can require different analysis.
Section 627.70152 provides for notice of intent through the department at least 10 business days before suit, following a coverage determination, with further response procedures where applicable. A properly venued Pasco County circuit case falls within the Sixth Judicial Circuit, subject to jurisdiction. The former one-way attorney-fee entitlement for property policies was removed; review the proposed fee agreement and expenses before retaining counsel, including whether any separate fee authority applies.
Prepare for your evaluation
Records to have ready
for your evaluation.
Start with your policy, claim number, and the insurer’s latest response. For your New Port Richey property, these additional records may help:
- New Port Richey parcel address, city-limit confirmation and available Development Department flood-zone or elevation records.
- Photographs showing Cotee River or other outside water, roof openings and damaged rooms at the New Port Richey property, where applicable.
- Community Development records for earlier roofing or other work the insurer identifies as relevant.
- Any city floodplain determination, contractor scope and documents explaining repairs required for this building.
- Complete property and flood policies, dated claim notices, payment calculations and any New Port Richey association correspondence.
Don’t delay contacting us because a record is missing. We can discuss what you have and what may be needed.
Common questions
Your New Port Richey
questions, answered.
Answers to questions about getting help with a New Port Richey property insurance claim.
Where is the office serving New Port Richey owners?
Krapf Legal’s office is in Clearwater, at 2790 Sunset Point Road. The firm serves New Port Richey as a service area. Provide the property address and the claim status when contacting the office so the review can begin with the relevant contract and insurer correspondence.
Does the Cotee River location decide my water coverage?
No address-based description can replace the policy and an investigation of the actual water source. New Port Richey identifies river and Gulf-related flooding risks. Flood and rain through damaged roofing can raise different coverage issues, so bring separate policies and evidence identifying the entry route at your building.
Who can help identify my New Port Richey flood zone?
The city directs owners to its Development Department and flood-map resources. Its GIS page also provides city-limit mapping. Save the map or determination associated with your precise parcel, and ask whether an elevation certificate is available. Those records describe the property; they do not resolve an insurance dispute by themselves.
Can city repair requirements be included in the claim review?
Yes. Bring the written determination, any underlying valuation or estimate, and the contractor’s proposed response. The city’s flood guidance describes development and substantial-damage requirements. A lawyer can compare the identified work with the applicable policy; a local requirement does not itself establish that the insurer must fund every cost.
What if a New Port Richey roof payment omits interior repairs?
Have the contractor identify the affected interior materials and explain how they relate to the reported roof damage. Compare that report with the insurer’s itemized estimate, payment letter and policy terms. Keep each room identifiable so the review can separate an omitted task from a disputed cause or deductible.
Is it too late to add damage from an older hurricane?
The answer depends on the loss, policy and notice history. Section 627.70132 generally measures supplemental notice at 18 months from loss, while initial or reopened notice generally has a one-year limit. Historical storm references do not establish an open deadline. Request an individual review before assuming another submission is timely.
Which circuit serves a Pasco County property insurance suit?
Pasco County is part of the Sixth Judicial Circuit. Whether a particular claim belongs in its circuit court depends on jurisdiction and proper venue. The lawyer should evaluate those issues along with the disputed amount and any basis for federal jurisdiction before selecting where to file.
Does hiring counsel mean the insurance company pays the fees?
The one-way attorney-fee provision for property insurance was removed. Ask how the written agreement allocates attorney fees, litigation costs and any recovery, and whether another legal basis for fees applies to the matter. Neither an initial consultation nor a disputed payment establishes that the insurer will fund representation.
Communities we serve
Property claim help
across New Port Richey.
We serve property owners in these communities. Contact our Clearwater team to discuss the address and details of your property insurance dispute.
- North Park
- East Grand
- Sims Grant
Let’s move forward
Tell us about
your New Port Richey property.
Share what happened and where your claim stands. Our team can review your situation and discuss the next step.
727 777 7450Clearwater, FL 33759Monday–Friday 8:00am–5:00pm
How we can help
Our practice areas.
Your next step.
From property insurance disputes to personal injury, explore the ways Krapf Legal can help. Contact our Clearwater team to discuss your situation in New Port Richey.

Water Damage
Address disputed water damage and interior restoration costs.
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Mold Insurance
Our attorneys, with their wealth of knowledge and experience, are dedicated to helping clients who have experienced property damage and health issues due to mold.
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Hurricane Damage
Help when a storm claim is denied or incompletely paid.
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Roof Damage
Review disagreements over roof damage, leaks, and repair scope.
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Fire Damage
Our lawyers are ready to help individuals and businesses affected by fire damage navigate the legal process and seek compensation for their losses.
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Bad-Faith
Our team at the firm is prepared to help individuals and businesses affected by bad faith navigate the legal process and seek compensation for their losses.
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Hail Damage
Our attorneys help homeowners and businesses whose property suffered hail damage navigate insurance claims and pursue the compensation they deserve.
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Personal Injury
Our personal-injury lawyers advocate for individuals hurt by another’s negligence, guiding them through every step of the legal process to recover fair compensation.
Explore this practiceOur firm / Client experiences
Google Reviews
Client experiences with Krapf Legal’s Clearwater-based firm.
See all reviews on GoogleThis firm was professional, responsive and handled my situation well. I also feel their billing was reasonable. Robert Studor and his staff were great to work with.
Absolutely phenomenal work and effort. They worked to help us fight our insurance company that refused to pay us what was owed, and got us a fair settlement. Hopefully I will never need a lawyer again but if I did, this is who I would call.
Robert was attentive and updated us along the route. Any questions I texted were answered quickly. We’re ver satisfied.
I luckily chose Keller Fisher of Krapf Legal for my roof damage claim. He was smart, responsive and knew what needed to be done. I would highly suggest working with Keller.
If you're looking for a top-notch property insurance attorney, I can't recommend Krapf Legal highly enough. From the very beginning, they were incredibly responsive, knowledgeable, and genuinely committed to helping me navigate a complicated insurance claim. They took the time to explain everything clearly, fought hard for my rights, and ultimately secured a resolution that I never could have achieved on my own. Their professionalism and dedication were clear at every step, and I always felt like a priority. If you're dealing with a denied or underpaid insurance claim, do yourself a favor and call Krapf Legal. They know the law, they know the system, and most importantly—they get results.
Alex Sorley at Krapf Legal is amazing! After Hurricane Milton, I was overwhelmed with my insurance claim, but Alex took over, handled every detail, kept me updated, and got me a far better outcome than I could have expected! I’m so grateful for the hard work he and his team put in to get my case settled. I highly recommend him to all of my friends & family.
Kristen and her team were fantastic She took the time to listen to our concerns over our claim from hurricane Ian and provided us with solid advice on how to proceed. She responded to our request and in the end got us the settlement we were looking for to repair the damage that it caused. You could tell through the multiple conversations that she really looks out for her clients interests I would highly recommend her and Kraph Legal for any insurance issues that you may have They are definitely well worth money spent Extremely Satisfied
A very well run law firm if you have a gripe with your homeowners insurance.
After our insurance company dismissed our hurricane-caused roof damage/leak claim as "age-related deterioration/wear and tear". we were referred to Krapf Legal. The Krapf Legal team were exceptional throughout the year-long battle to ensure we were compensated for our significant losses. Our attorney, Tim Delaney, was always reachable, professional and courteous - and he negotiated the exact settlement we were looking for to cover 100% of our roof replacement.
Dear family and friends, I highly recommend Mike Keeler from The Claim Squad and Geoffrey Schuessler from Krapf Legal for their exceptional service in handling my homeowner's insurance claim. Their professionalism and expertise were remarkable, especially considering the new laws that have become increasingly burdensome to homeowners since January 1st, 2023. Throughout the process, both Mr. Keeler and Mr. Schuessler demonstrated honesty and forthrightness, which I found commendable. I am grateful for their efforts in resolving my insurance claim and impressed by their dedication to their work and clients. If you need assistance with an insurance claim, I highly recommend the services of Mr. Keeler and Mr. Schuessler. Their expertise and professionalism are second to none, and I am confident that they will provide exceptional service to all. Thank you for your attention to this matter. Best regards, Taylor Taylor
In a time where we had lost hope, Keller Fisher from Krapf Legal stepped in and led us to a settlement that would allow my widowed mother in law to get the repairs that were much needed on her roof. We were denied the claim twice. We called Krapf Legal and within no time they had begun a claim with my insurance company and got it settled. Keller was professional, courteous, prompt, and available with any questions or concerns we had. I'd recommend this gentleman to anyone who is experiencing issues with their insurance company. I can't thank Keller enough for all the hard work he and his team put forth in to getting this case settled.
great staff
(Translated by Google) They are doing an excellent job and I am especially grateful to Felipe who is very kind and attentive to everything. (Original) Ellos están haciendo un excelente trabajo y especialmente muy agradecida con Felipe quien es muy amable y está al pendiente de todo.
I had a great experience using Krapf Legal to help me settle my home insurance claim. I had provided my insurance company with everything they requested, but their offer was way less than the estimates I had to fix the damage to my house I had been waiting for almost a year for the insurance company to respond to my claim. I called Grant and he said he would take care of it, and he did! The team at Krapf legal was able to quickly settle my claim.
(Translated by Google) Kraft Legal has been working and continues to work with excellent results in addressing the errors and injustices I have experienced and am currently experiencing. I thank God for having found this dedicated law firm, in whom I have complete confidence. I must especially express my gratitude to Felipe Perea, who has made every effort to keep me informed and has maintained his professionalism throughout my case, even helping me understand it despite my language barrier. Many thanks to Kraft Legal and especially to Felipe Perea. God bless you. (Original) Kraft Legal Ha estado trabajando y trabaja con excelente resultados a favor de los errores e injusticias por las que he pasado y estoy pasando. Doy gracias a Dios de haber conocido este bufete de abogados esmerados y en los que cofio. Tengo que expresar mis gracias especialmente a Felipe Perea que se a esforzado en mantenerme informado y ha mantenido su profesionalismo en todo el transcurso de mi caso y además ayudándome con mi idioma a entenderlo. Muchas gracias a Kraft Legal y en especial a Felipe Perea. Dios los bendiga.
(Translated by Google) The best thing about this office is Felipe Perea. Thank you so much for your excellent work and efficiency. (Original) Lo mejor que tiene esta oficina es Felipe Perea. Muchas gracias por su excelente trabajo y eficiencia. The best employee that this office has is Felipe Perea. He is excellent and work very well. Thank you very much
Helped me with a home insurance issue, Great staff , answered all my questions quickley, wonderful service. I was well taken care of. Thank You All
Mr Kraft is incredible !! Gave me his cell phone number, so I could speak with him at any time. Explained in detail any questions I had and never sugar coated anything. He's a straight shooter. I highly recommend Mr Kraft for your Social Security Disability needs.
Our home has survived many Florida hurricanes but when a strong, surprise hail storm hit in early 2020, our house suffered substantial damage. Our homeowner’s insurance company had a team of experts on their side to fight our claim. When weeks turned into months, we knew we needed someone to represent our needs. Krapf Legal came highly recommended and we now understand why this team has earned its outstanding reputation. Every Krapf Legal representative has been so professional, understanding and so passionate about helping homeowners like us. While we live several miles away in another city, the Krapf legal team (Grant, Keller and the entire team) treated us like neighbors. They were professional, responsive and spot on with their advice. In the end, we received the compensation we needed to repair our home. Truly, we couldn’t have resolved our claim with such a positive outcome without Krapf Legal. Thank you!!!
Seriously the best property insurance attorney there is. Highly recommend!
Edited previous text as we have worked out a new plan to move our case forward and I look forward to good results
Grant Krapf was an outstanding lawyer for our roof claim. I highly recommend him!
Roof leaks to property damage, Krapf Legal knows how to handle any case. Highly recommend
Excellent company with superb customer service!
The team at Krapf Legal is a group of dedicated professionals that bring significant contribution and value to their clients. They are highly responsive, communicate expectations effectively and more importantly, get timely results for the folks that they represent. I highly recommend this firm, whether working with them directly or through a public adjuster.
I had extensive damage to my home from Hurricane Irma. My insurance company only stated $8k worth of damage but because my deductible was so high they sent me a check for $3k! I couldn't even get the insurance company to return my phone call for 3 months! I didn't know what to do so I hired an insurance adjuster to fight the claim. After over a 16mths of fighting it had finally gotten to the point to bring in a lawyer. They recommended Grant Krapf and I’m so glad they did! I couldn’t believe how quickly he got a response from the insurance company. In total, I had been waiting for nearly 2 years and when Grant and his team came on board it was a matter of months before they were able to get the insurance company to settle. I was shocked and amazed! I have never hired an attorney before and I had always heard unflattering stories but this was not my experience. Even after the settlement they have been kind enough to still help me with questions or advice relating to the house. They are good people and they do good work! It’s incredible when you feel like you are going up against a giant and want to give up and can find extraordinary people that will fight for you and never give up!
Highly recommend Krapf Legal. Cailtin has always greeted us in a friendly and professional manner and made us feel like a very important client. Grant and his staff were always prompt to address our needs and timely respond to any questions. Very knowledgable, respectful, reliable, courteous and professional.
Grant and his team consistently achieve great results for their clients. They are people you can trust and always act in their client’s best interest.
Testimonials and reviews reflect individual clients' experiences. Prospective clients may not obtain the same or similar results.